Technology is the most powerful force reshaping the business landscape. Technology is constantly evolving and adapting. As a result, hiring an IT virtual assistant is essential.
Hiring a virtual assistant is one of the first and most important hires you can make as a business owner. Instead of hiring a full-time employee to do a minor task, you can hire a virtual assistant in a country like the Philippines and save thousands of dollars a year in costs.
This article will help you make sure you know exactly what you are looking for, so keep on reading.
What is an IT Virtual Assistant?
An IT virtual assistant assists in managing a company's network, users, services, and devices.
It contributes to ensuring that the organization's network is up to date and that its technology provides seamless operations across all departments, hierarchies, and roles.
While each IT virtual assistant provides different services, typical tasks include:
- Monitoring, management, and security of networks
- Backup and recovery of data
- Authentication
- Data storage, warehouse, and administration
- Execution and enforcement of processes
- Services for system operation and support
Tasks of an IT Virtual Assistant
IT Specialists can work for an information technology company that manages other people's or businesses' web and software needs. They can also work as part of a larger company's in-house IT department.
To maintain internet connectivity, back up data, and troubleshoot glitches and other issues.
Other tasks would be:
- Installing and configuring computer hardware, software, systems, networks, printers, and scanners
- Computer system and network monitoring and maintenance
- Responding to service issues and requests on time
- Providing technical support throughout the organization (this may be in person or over the phone)
- Setting up accounts for new users
- Testing new technology
What Skills and Qualifications Should an IT Virtual Assistant Have?
There are a few other characteristics that IT Support candidates should have:
- A logical, technical thought process
- The ability to meet strict deadlines.
- The ability to prioritize tasks.
- A keen sense of detail
Other basic skills:
- Communication skills
- Interpersonal skills
- Problem-solving skill
- Punctuality
- Critical thinking skills
- Teamwork and collaboration skills
- Adaptability skills
- Work ethic
- Project management skills
Benefits of Hiring an IT Virtual Assistant in the Philippines
Working with an IT virtual assistant has both immediate and long-term benefits:
Low-cost Labor
It is expensive to train and maintain a large in-house IT department. Most entry-level tech support specialists in the United States earn an annual salary of $46,420. In contrast, you can hire an IT virtual assistant from between $560 and $1280 per month in the Philippines while also not having to worry about any of the expenses that a full-time employee would incur, such as health insurance, office space, laptops, vacation days, and so on.
More Free Time for Your Personal Life
A Virtual Assistant saves you time on business tasks and frees up time in your personal life. If you have ever started your own business, you understand how important it is.
It's like your child: you put a lot of time, effort, and money into it, so of course, you'll devote a lot of time to it.
Once you have found a trustworthy IT virtual assistant, you will have more time with your family, friends, or yourself.
Lessen IT Costs
Installing IT infrastructure, including networks, servers, security, storage, and a slew of other components, is extremely expensive. Hiring IT virtual assistants converts fixed IT costs into variable costs, giving you more leeway in budgeting.
In short, you only pay for what you use, resulting in significant cost savings.
Remain Focused on Core Business
"Jack of all trades" is not everyone's mantra in life. Juggling between core business functions and IT-related concerns further limits potential. Thus, hiring an independent IT virtual assistant is a big help to this dilemma. They stay focused on what they are skilled at, trained for, and paid to do.
On the other hand, you stay focused on the core of the business.
Reduce Anxiety
You become less anxious when disaster management and recovery are handled competently. Companies are concerned about lost productivity, compromised security, and information disappearing.
Such concerns are alleviated by a skilled IT VA because services are up and running smoothly.
Furthermore, to protect against data breaches, businesses must be up to date on the most current governing standards.
A qualified IT virtual assistant can help reduce the risks of storing such information. As a result, the risks associated with doing business are reduced.
How to Hire an IT Virtual Assistant
1. Define What your Company Needs
Define your company's specific IT needs, whether short-term or long-term. For example, if your company is expanding, you may need to hire a new office location. Or you may intend to launch a new website or a mobile version of an existing website.
Whatever it is, you want your IT VA to be knowledgeable about database management, information security, system administration, and programming languages. An IT VA who is well-versed in Unix, Linux, Java, C++, Perl, MySQL, and XML will be a massive asset to your company.
2. Find Candidates
Many jobs fall under the IT umbrella, and some of them have tasks that overlap. Make your job postings as specific as possible so that candidates understand exactly what is expected of them.
VirtualStaff.ph is home to thousands of college-educated Philippine IT professionals working as virtual assistants.
These companies can also help you find your perfect IT virtual assistants:
- Upwork
- Fiverr
But if you're specifically looking for Filipino IT professionals, then VirtualStaff.ph is the right place as we 100% specialize in Philippines virtual assistants. You can also choose to hire web developers in the Philippines.
Are you ready to hire an IT Virtual Assistant?
Having a talented IT VA will help you and your employees work more efficiently.
They can effectively support your company's diverse technologies. Help reduce the risk of sensitive information being compromised.
Finally, a suitable IT VA can help your company advance to the next level. Thus, allowing you to consider new business initiatives.
