1.1 Our website and Service provided to you through our website are provided on an AS IS basis. You agree that VirtualStaff exclusively reserves the right and may, at any time and without notice and any liability to you, modify or discontinue this website and its services or delete the data you provide, whether temporarily or permanently. VirtualStaff.ph shall have no responsibility or liability for the timeliness, deletion, failure to store, inaccuracy, or improper delivery of any data or information. VirtualStaff.ph also reserves the right to control the amount of sales to the service at its sole discretion.
1.3 If any Service modification is unacceptable to you, your only recourse is to delete your account. Your continued use of the Service following our posting of a change to the conditions or the website will constitute a binding acceptance of that change.
Registration data and other personally identifiable information that we may collect are subject to the terms of our Privacy Statement.
4.3 You are responsible for maintaining the confidentiality of your password and shall be responsible for all uses via your password, whether authorized or unauthorized by you. You agree to immediately notify us of any unauthorized use of your Service Account or password.
4.4 When using a public computer, you must sign out when you have finished using our website.
4.5 You may only open one Service Account, and you agree that the operation of your Service Account is exclusive to you. Furthermore, you agree that only you will receive the Services via your Service Account
4.6 By allowing others outside of your company to use your Service Account and/or password you will be in breach of these terms and conditions, and Virtualstaff will be entitled to terminate this Agreement in accordance with Clause 10.
5.1 All prices or “salary rates” shown on our website are set individually by the job seeker or worker.
5.2 Prices are shown in US Dollars on the website.
5.2 Prices are shown in US Dollars ($) on the website.
5.4 Before you can hire and pay staff. Your account must be fully verified with both an ID verification and a payment method verification.
5.6 We do not accept payment by mail or fax.
5.5 When paying staff, you may pay by credit or debit card. We accept Visa, MasterCard, American Express, and Discover.
5.8 We may refuse any order placed by you.
5.6 You will receive staff salary invoices on the Monday of each week. The invoice will cover all of the hours your staff has logged inside their Work Log. You may amend the invoice or dispute the invoice if it is incorrect. The first step should be to message and talk to the staff. You have until 11.59pm (UTC) on the Wednesday of each week to choose to pay, amend, or dispute. Auto billing will occur if no action is taken during this period.
5.7 You confirm that all details provided by you to us for the purpose of using the service are correct. We reserve the right to obtain validation of your credit or debit card details before providing the Service to you.
5.8 We may refuse any order placed by you.
5.9 When you hire staff, it is your sole responsibility to “terminate staff” if you no longer want them to work for your business. If you do not terminate the staff, and they continue to log hours and work. You may be billed accordingly for this for the hours that the staff has rendered as work.
5.10 You may pay staff bonuses or reimbursements from within your VirtualStaff.ph employer dashboard. Regardless of whether it’s salary, bonus, or reimbursement, all payments must be made within VirtualStaff.
6.1 The exchange rate difference, banking fees, or any other similar charges that may be incurred when receiving payments is not the responsibility of VirtualStaff. Our website will not be liable to refund such payments.
6.2 In instances where an employer refuses to pay the jobseeker or worker, Virtualstaff shall not be legally liable. Should the refusal of the employer to make payment be found to be with the intention of committing fraud, VirtualStaff shall immediately ban the said employer from the platform.
6.3 VirtualStaff shall not be held responsible if the employer’s payment method does not have sufficient funds to make payment to the worker. If the employer fails to make payment to the worker for the hours that the latter has worked legitimately, VirtualStaff will immediately ban the said employer.
6.4 It shall be the sole responsibility of the workers to ensure that they pass the identification and payment verification process in order to have their salary/payment released.
6.5 It shall be the sole responsibility of the workers to ensure that they have a bank account set up in order to be able to receive payments/salary from the platform.
6.6 VirtualStaff and its payment processor may at times request additional identification in order to comply with anti-money laundering and other such regulations and laws.
6.7 In order to get paid, it shall be the responsibility of the worker/staff/jobseeker to log in to WORK LOG inside our website, and accurately record the hours that they work. This is essential in order to accurately receive the correct salary/payment.
You never pay staff in advance. You receive an invoice on the Monday of each week for all hours that your staff has logged in the Work Log for the previous week (Monday-Sunday UTC). You expressly acknowledge that all payments are non-refundable.
However, you may amend or dispute an invoice before paying if you feel the invoice (hours the staff worked) are incorrect.
The steps would be first to click the “amend buttonVirtualstaff reserves all rights not expressly granted to you and message/communicate with the staff. If you and the staff disagree on the correct hours, you may then click “dispute.”
Please be aware that you have until 11.59pm on the Wednesday of each week (UTC) to pay, amend, or dispute. If you take no action, your payment method will be auto-billed in order for staff to be paid promptly and on time for the hours they worked.
To get help or advice in regards to an invoice, you may reach out to our live chat agents, go to our support center, or email us at email@example.com.
8.2 You may not access the Service if you intend only to hire staff on a commission-only basis. All staff hired on VirtualStaff must be paid a salary of no less than $1.00 per hour.
In addition, you may not access the Service for purposes of monitoring its availability, performance or functionality, or for any other benchmarking or competitive purposes.
8.3 You shall not (i) license, sublicense, sell, resell, transfer, assign, distribute, or otherwise commercially exploit or make available to any third party the Service in any way; (ii) modify or make derivative works based upon the Service; (iii) create Internet 'links' to the Service or 'frame' or 'mirror' the Service on any other server or wireless or Internet-based device; or (iv) reverse engineer or access the Service in order to (a) build a competitive product or service, (b) build a product using similar ideas, features, functions or graphics of the Service, or (c) copy any ideas, features or graphics of the Service. If you are caught doing this, we will file a case for damages.
8.4 You are only permitted to use the Service personally and agree to do so without the use of any automated means, including but not limited to the use of robotic tools except where Virtualstaff has expressly granted permission.
8.5 You shall not: (i) send or store material containing software viruses, worms, Trojan horses or other harmful computer code, files, scripts, agents or programs; (ii) interfere with or disrupt the integrity or performance of the Service or the data contained therein; or (iii) attempt to gain unauthorized access to the Service or its related systems or networks.
Goods and services of third-parties may be advertised and/or made available on or through this website. During the use of the website, you may enter into correspondence with, purchase goods and/or services from, or participate in promotions of such third-parties. Any such activity, and any terms, conditions, warranties or representations associated with such activity, is solely between you and the applicable third-party. We shall have no liability, obligation or responsibility for any such correspondence, purchase or promotion between you and any such third-party. VirtualStaff does not endorse any sites on the Internet that are linked through the Service. VirtualStaff provides these links to you only as a matter of convenience, and in no event shall VirtualStaff be responsible for any content, products, or other materials on or available from such sites.
Goods and services of third parties may be advertised and/or made available on or through this website. During the use of the website, you may enter into correspondence with, purchase goods and/or services from, or participate in promotions of such third parties. Any such activity and terms, conditions, warranties, or representations associated with such activity are solely between you and the applicable third party. We shall have no liability, obligation, or responsibility for any such correspondence, purchase, or promotion between you and any such third party. Virtualstaff does not endorse any sites on the Internet that are linked through the Service. Virtualstaff provides these links to you only as a matter of convenience. In no event shall Virtualstaff be responsible for any content, products, or other materials on or available from such sites.
10.1 You may delete your account or terminate any additional Service you have purchased from us for any reason.
10.3 We reserve the right to terminate this Agreement or discontinue the Service or any portion of any feature of it for any reason and at our sole discretion.
10.4 Upon termination, you must delete all output of the Service in your possession or control (including from your website and your servers).
10.5 Upon termination of this agreement, all rights and obligations of Virtualstaff and you under the agreement will be extinguished.
10.6 If you share access to Virtualstaff.ph through your own account with other parties, we reserve the right to seek civil damages and losses that result in that shared access. You, and only you, have the right to access Virtualstaff.ph through your own account.
12.1 YOU UNDERSTAND AND AGREE THAT YOUR USE OF THIS WEBSITE AND ANY SERVICES PROVIDED IS MADE AVAILABLE AND PROVIDED TO YOU AT YOUR OWN RISK. IT IS PROVIDED TO YOU "AS IS" AND WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, IMPLIED OR EXPRESSED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
12.2 WE MAKE NO WARRANTY, IMPLIED OR EXPRESS, THAT ANY PART OF THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, VIRUS-FREE, TIMELY, SECURE, ACCURATE, RELIABLE, OF ANY QUALITY, NOR THAT ANY CONTENT IS SAFE IN ANY MANNER FOR DOWNLOAD. YOU UNDERSTAND AND AGREE THAT NEITHER US NOR ANY PARTICIPANT IN THE SERVICE PROVIDES PROFESSIONAL ADVICE OF ANY KIND AND THAT USE OF SUCH ADVICE OR ANY OTHER INFORMATION IS SOLELY AT YOUR OWN RISK AND WITHOUT OUR LIABILITY OF ANY KIND.
The Services may be subject to limitations, delays and other problems inherent in the use of the Internet and electronic communications. Virtualstaff.ph is not responsible for any delays, delivery failures, or other damage resulting from such problems.
IN NO EVENT SHALL OUR AGGREGATE LIABILITY EXCEED THE AMOUNTS ACTUALLY PAID BY AND/OR DUE FROM YOU IN THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH CLAIM. YOU EXPRESSLY UNDERSTAND AND AGREE THAT WE SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR DAMAGES OF ANY TYPE OR KIND, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSS (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM OR ARISING OUT OF (I) THE USE OF OR THE INABILITY TO USE THE SERVICE, (II) THE COST TO OBTAIN SUBSTITUTE GOODS AND/OR SERVICES RESULTING FROM ANY TRANSACTION ENTERED INTO ON THROUGH THE SERVICE, (III) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA TRANSMISSIONS, (IV) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE, OR (V) ANY OTHER MATTER RELATING TO THE SERVICE.
Certain states and/or jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental, consequential, or certain types of damages, so the exclusions set forth above may not apply to you.
You are solely responsible for compliance with all applicable laws. Accordingly, if making the Services or any part available in your jurisdiction or to you (by reason of nationality, residence, or otherwise) is prohibited, those Services are not offered for sale to you.
17.1 Notices shall be given to us via email at firstname.lastname@example.org or to you at either the email or address you provided to us during the ordering or registration process.
17.2 Notices will be deemed received when an email is received in full (or else on the next business day if it is received on a weekend or a public holiday) or three days after the date of posting.
19.3 You agree that without regard to any statute or contrary law that any claim or cause arising out of this website or the Services must be filed within one (1) year after such claim or cause arose, or the claim shall be forever barred.
The Enterprise Virtual Staff Service is run by Virtual Staff, LLC, a legal entity with a registered address of 1309 Coffeen Avenue, Sheridan, Wyoming, 82801, United States of America.
Contracts between Enterprise Solution clients will be between the client and Virtual Staff, LLC.
The staff hired through VirtualStaff and assigned to clients are contracted through Smartual Philippines Enterprises, Inc. It is an entity based and duly registered in the Philippines and set up for the sole purpose of protecting Enterprise Clients.