Nestor Vincent Mertalla

Customer Service Representative, Medical VA, Cold Calling, Sales, Trainer, Quality Analyst, Training Manager

MINGLANILLA, Philippines|Verified Account
Preferred Rate:$1,120.00/month ($7.00/hr)
Preferred Employment:Full Time

Top Skills

lead generation
sales representative/manager
cold calling
appointment setter
quality assurance
time management
customer service
chat support
customer support
phone support

SUMMARY

EDUCATIONAL DETAILS

University of Southern Philippines Foundation

Medical Field / Nursing Care

SY 2002 - 2008

EMPLOYMENT DETAILS

United Healthcare Group/ Optum - Cebu City

Provider Services

Employment period : 2012 - 2014
Wipro - Cebu City

Financial Advisor

Employment period : 2015 - 2016
411 BPO - Cebu City

Quality Analyst

Employment period : 2016 - 2018
Office Partners 360 - Cebu City

Case Consultant

Employment period : 2018 - 2019
Tech Mahindra - Cebu City

Financial Consultant

Employment period : 2019 - 2021
24/7 INTOUCH Cebu – Netflix Seasonal Account - Cebu City

Customer Service Representative

Employment period : 2023 - 2023
SAFELINKS CONNECTEL BPO - Cebu City

Trainer

Employment period : 2023 - 2024
PREMIER ALPHA SOLUTIONS - Cebu City

Training Manager

Employment period : 2024 - 2024