Meashel Jaum
Customer Service Representative | Virtual Assistant
Top Skills
SUMMARY
Hi, I’m Meashel Jaum and I can be your Virtual Assistant or Customer Service Representative. With that, I gained valuable experience working as both an Executive Assistant and a Customer Service Representative, roles that have equipped me with a diverse set of skills. As an Executive Assistant, I handled calendar management, organized meetings, and ensured smooth day-to-day operations by managing administrative tasks efficiently. My customer service role allowed me to hone my communication and problem-solving skills, assisting clients and resolving issues promptly. I am proficient in using various tools, including Google Workspace for collaboration, Microsoft Office for document creation and data management, Salesforce for CRM tasks, SharePoint for file management, Softphone systems for customer interaction, and task management tools to streamline operations. This combination of experience and technical knowledge enables me to manage tasks efficiently, ensuring deadlines are met and operations run smoothly.
I take pride in my work. I'm flexible, adaptable, and committed to continuous learning. I can help you leverage your time by reducing your workload and giving you more time to focus on personal or business matters.
Again, my name is Meashel and I am looking forward to working with you.
EDUCATIONAL DETAILS
University of Bohol
Computer Science
SY 2005 - 2009EMPLOYMENT DETAILS
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